ServiceTitan Unlocks Six-Figure Cloud Savings with Cloudchipr

‍About ServiceTitan

‍ServiceTitan is the software platform that powers trades businesses. The company’s cloud-based, end-to-end solution gives contractors the tools they need to run and grow their business, manage their back office, and provide a stellar customer experience. By bringing an integrated SaaS platform to an industry historically underserved by technology, ServiceTitan is equipping tradespeople with the technology they need to keep the world running.

Key Results

1. Several hundred thousand dollars in Cloud savings in 2024.
2. Full multi-cloud visibility and analytics.
3. Cost accountability across executive, finance and engineering teams.
4. AI-powered reporting & real-time anomaly detection.
5. Per - team, product and business unit cost attribution.
   

Challenge

“We had been relying on the native cost visibility and FinOps tools, but quickly realized they weren’t enough for the scale and complexity of our business. What we needed was a centralized and mature platform - one that could not only track and analyze costs across all of our SaaS and cloud providers, but also surface actionable recommendations, support containerized workloads, and provide detailed cost attribution to teams, products, and business units.”

• Quote from ServiceTitan team
  

Why Cloudchipr?

With Cloudchipr, we can see exactly where every dollar is going and break it down by team, product, or business unit. Our engineers quickly linked costs to the products they manage and applied several hundred thousand dollars in savings opportunities for the year 2024.

Teams now use actual spend data to decide where to invest or scale back. Finance stopped spending hours each month reconciling bills - Cloudchipr’s reports give them the numbers they need in minutes. And our leadership team can instantly see what it would cost to launch a new product or expand into a new market

With Cloudchipr, we got the tools and support we needed to stay on top of our cloud costs and consistently meet our quarterly targets.

It’s worth mentioning that we’ve had amazing support from Cloudchipr’s certified DevOps and FinOps engineers, who work with us daily on everything from setting up the platform to prioritizing our feature requests.

Which Cloudchipr’s features had the most impact?

• Mature cost analytics and anomaly detection gave our engineers the ability to break down costs by product and team, which directly led to uncovering savings. 
• Dimensions let us automatically assign every resource to the right product or business unit without manual tagging.
• AI Copilot saves our team significant time by answering complex questions, documenting infrastructure, generating charts, and providing clear architectural and optimization recommendations.